Refund Policy

Last updated: August 6, 2026

Before you rely on this: this is a reasonable starting draft, not something a lawyer has reviewed for you. The governing-law and business-entity details need to be filled in before this is truly enforceable. Have it reviewed before treating it as final.

1. What this covers

FreeScreenRecording's core screen recording tool is free to use. The only paid item is the AI Summary feature, a one-time unlock purchased through Razorpay. This policy explains when a refund is available for that purchase.

2. Eligible for a refund

You're eligible for a full refund if:

Payment was successfully charged but the AI Summary feature failed to unlock due to a technical issue on our end
The AI Summary feature produced no usable output (e.g. an empty or failed summary) due to an error on our end, and we were unable to fix it after you contacted us
You were charged more than once for the same unlock due to a processing error

To request a refund, contact us within 14 days of purchase at the email below, including your payment ID or receipt.

3. Not eligible for a refund

Refunds are not available for:

Change of mind after the AI Summary feature has been used successfully
Dissatisfaction with the quality or content of an AI-generated summary that was successfully produced
Requests made more than 14 days after purchase

4. How refunds are processed

Approved refunds are issued through Razorpay back to your original payment method. Processing typically takes 5–7 business days from approval, though your bank or card issuer may take longer to reflect the credit.

5. Contact

Refund requests and questions about this policy: support@freescreenrecording.net